By Phone, On Line, By System Live Link
The PopNoggins® team is ready to assist you with any technical questions. We do not receive many technical support calls after the first week of ownership. Our design team is charged with taking on all technical support. They are highly motivated to get it right before it leaves the factory. That is why there is a 78 point inspection process for every PopNoggins® system that is built. Each and every connection is checked and double checked. Every system is tested for complete DVD burn cycles including testing all components prior to shipping. This way the design and build team can relax and enjoy life with few technical calls to manage. Our hardware, software and design team build the system. They understand each and every component with your PopNoggins® and will work tirelessly to have you 100% ready for your gig.
However from time to time dealers have been known to flip, crash, crunch and even drop a unit off a truck. This is when they call on tech support for assistance. Dealers receive technical support manager’s mobile phones as well as back up numbers for team members for after hours calls.
PopNoggins can log onto your system and assist you online. No matter the issue, the PopNoggins technical team will be direct, fast and patient with you. We find we get more email about the cool new video ideas from creative dealers than actual emails about technical items.
By Phone, On Line, or System Live Link©
Dealers Receive Our Mobile Phone Numbers
Tech Support to Our Stars©
Official Dealers meet our technical staff at original
training sessions and user groups.
You will also often find a technical advisor at our trade booths.
© PopNoggins 2006 All Rights Reserved Worldwide Patent Pending